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Patient Stories

Here are some of the comments The Gallery Dental and Implant Centre has received from patients. If you would like to give us feedback on your dental treatment, please email us.

Impeccable Care

I’m delighted with the treatment I received at The Gallery. From the moment I arrived, I was made to feel as comfortable as possible. Everything regarding my treatment was clearly and concisely explained to me any prior concerns I had were quickly put to rest.
The quality of care I received from all the staff involved from arrival to departure was impeccable, and I would highly recommend anyone considering having dental treatment to get in touch with this wonderful dental practice.

Colin

Long-Standing Patient

I am a long-standing patient of The Gallery Dental Practice and have always found all the staff to be very professional, friendly and welcoming. The care my family and I receive has always been of the highest standard. We can actually say that going to the dentist is a pleasure!

James

John

30th August 2018-09-03

My wife and I have been patients of Dr Balaji for 7 years, we have always found the Gallery very welcoming, the reception is always warm and friendly. Dr Balaji will always make you feel special, he has genuine concern that you are happy with your treatment and will make the experience as pleasant as possible. Dr Balaji is well qualified and this instills confidence in his patients. We have also been patients of Kate since we joined the Gallery and Kate is equally as concerned that your experience is as pleasant as possible. I have never in my 65 years been more happy with my Dentist and Hygienist as I am now. Thank you to the whole team who look after us from initial welcome to when we leave.

Kind Regards

John

Charles

Dear Dr. SeluaraJ Balaji & Dr. Evangelos Viskadourakis

Janet and I have been patients at Dr Balaji’s Dental Practice for many years and we thought the time had come for us to pay tribute to the splendid treatment we have always received.

We are particularly pleased that Dr Balaji persuaded us a few years ago to have implants which were made without pain. In my case the implants filled a gap on one side of my mouth which had been there for 60 years and this treatment has made a massive improvement. All the other treatments we have received have also been exemplary. My daughter in law Julie Strickland had a long course with Dr Balaji to straighten her teeth and she is very pleased with the result.

Recently Janet and I have had the pleasure of being treated by Dr Evangelos Viskadourakis and without doubt he is in the same mould as Dr Balaji with first class treatment.
What is so nice about the practice is the welcome one receives and the pleasant attention of the staff.

I should also mention the first class treatment by the hygienists whose surgery I have been known to rudely refer to as ‘The Torture Chamber’. To be serious I am aware that the work and advice of the hygienists is a very important part of keeping our teeth in good shape.

Over more than 60 years Janet and I have attended a large number of dental practices as we have moved around the country but without doubt the Balaji practice is the best one in every respect and we hope that we will be able to make the longish journey from Wing to Buckingham for many years to come.

Yours ever

Charles


Before undertaking this treatment how did your smile/teeth affect your day to day life? Did you struggle with eating? Was you confidence affected by your smile?

Not relevant to the treatment received on the 19/9/18

When you began the treatment process was everything explained to you in a way you could understand? Do you feel you were fully informed before making any decisions?

Yes

During the treatment how did you feel? Were your concerns addressed? Were you made to feel as comfortable as possible? Did you feel that there was more that the team could’ve done to improve your experience?

Yes

Did you feel that there was more that the team could’ve done to improve your experience?

No

Did the quality of care you experience meet your expectations.

Yes

Now that the treatment is complete how do you feel about it? Is there more that can be done to improve the outcome? If not please describe your results.

No

Has your experience with our dental team and treatment affected your life now in any way? Is your confidence improved? Do you find eating or socialising easier and more enjoyable?

Eating Yes!

Would you recommend friends and family to our practice? Do you feel that others would benefit from the same treatment options that you undertook?

Yes

Aiden

Before undertaking this treatment how did your smile/teeth affect your day to day life? Did you struggle with eating? Was you confidence affected by your smile?

Had treatment due to an accident

When you began the treatment process was everything explained to you in a way you could understand? Do you feel you were fully informed before making any decisions?

Yes

During the treatment how did you feel? Were your concerns addressed? Were you made to feel as comfortable as possible? Did you feel that there was more that the team could’ve done to improve your experience?

Everything was fine.

Did the quality of care you experience meet your expectations?

 

Now that the treatment is complete how do you feel about it? Is there more that can be done to improve the outcome? If not please describe your results.

Feel good happy with everything

Has your experience with our dental team and treatment affected your life now in any way? Is your confidence improved? Do you find eating or socialising easier and more enjoyable?

N/A

Would you recommend friends and family to our practice? Do you feel that others would benefit from the same treatment options that you undertook?

Yes I would

Robert

Before undertaking this treatment how did your smile/teeth affect your day to day life? Did you struggle with eating? Was you confidence affected by your smile?

An extraction many years ago caused problems with my jaw leading to pain at times. A old denture to fix the problem damaged another tooth, causing it to collapse. As a result I felt conscious about the gaps that were left.

When you began the treatment process was everything explained to you in a way you could understand? Do you feel you were fully informed before making any decisions?

Yes it was

During the treatment how did you feel? Were your concerns addressed? Were you made to feel as comfortable as possible? Did you feel that there was more that the team could’ve done to improve your experience?

I was a very nervous patient with other dentists, and I was apprehensive at the start because of what having the implants involved. But I was soon put at ease and had total confidence in Balaji’s professionalism. Nothing more could have been done and as a result I was relaxed during the whole procedure and felt no discomfort. Aftercare was excellent and I made a very quick recovery.

Did the quality of care you experience meet your expectations?

Yes, as always. I could not have asked for a better team to do the work. They made all the difference. If I had not felt happy then i would not have had further implants.

Now that the treatment is complete how do you feel about it? Is there more that can be done to improve the outcome? If not please describe your results.

I don’t really think about it as having the implants (and the crown) do not affect me negatively in any way. They have been fitted so well that I forget about them completely, which is how it should be. Nothing more could have been done to improve the outcome. It was better than I hoped for.

Has your experience with our dental team and treatment affected your life now in any way? Is your confidence improved? Do you find eating or socialising easier and more enjoyable?

It has removed the pain in my jaw and I have more confidence when eating something harder, but otherwise has had no effect since I forget all about them and get on with life. The gaps are gone and the implants blend in perfectly

Would you recommend friends and family to our practice? Do you feel that others would benefit from the same treatment options that you undertook?

Yes I would (and have) as I believe Balaji is one of the very best dentists doing implants, and I would not use or recommend anyone else. It is expensive but I feel it is very good value for money when you see the results. You really do get what you pay for.

Eddi

Last year I was introduced to The Gallery Dental Surgery. I was a very, very, nervous patient having had a very bad experience some years ago. I was so nervous that I had attempted, and failed, to visit 3 dental surgeries over the last 4 years, leaving in a panic before even seeing a dentist. I then found Dr Balaji. My initial visit to The Gallery was a whole new experience for me. I was treated with understanding and kindness by everyone and have never looked back.

Last year I had extensive implant and bone reconstruction surgery and I am truly delighted with the result.

Dr Balaji is an amazing dentist and I cannot thank him and his team enough.

Alison

Before undertaking this treatment how did your smile/teeth affect your day to day life? Did you struggle with eating? Was you confidence affected by your smile?

Not aware of any problems affecting my day to day life. I undertook the treatment to preserve my dental health.

When you began the treatment process was everything explained to you in a way you could understand? Do you feel you were fully informed before making any decisions?

I was fully informed both before and during the treatment. Explanations were clear and informative. I appreciated written explanations as well as spoken.

During the treatment how did you feel? Were your concerns addressed? Were you made to feel as comfortable as possible? Did you feel that there was more that the team could’ve done to improve your experience?

I felt very comfortable during the treatment. I had no particular concerns but if they had arisen I feel sure that they would have been discussed. No, I can’t think of anything more that could have been done.

Did the quality of care you experience meet your expectations?

Yes. All members of the team were warm, friendly and extremely professional.

Now that the treatment is complete how do you feel about it? Is there more that can be done to improve the outcome? If not please describe your results.

I am extremely pleased that I was able to undergo the treatment. It is important to me that I do all I can to preserve my dental health and avoid as far as possible what may come as a result of neglect.

Has your experience with our dental team and treatment affected your life now in any way? Is your confidence improved? Do you find eating or socialising easier and more enjoyable?

I cannot think of anything specific as I undertook treatment as a preventative measure. I assume I am able to act in a way now that will lessen the chance of digestive problems that might have arisen otherwise.

Would you recommend friends and family to our practice? Do you feel that others would benefit from the same treatment options that you undertook?

I would highly recommend the practice. I am sure that others would benefit from the same treatment that I had.

The care and advice you and the staff at The Gallery Dental and Implant Centre have given me has been brilliant, this includes Annie (Hygienist), dental staff and the receptionists.

I would also say that I have always been sceptical about the true value of visits to Hygienists but the detailed treatment I received from Kate Barker was the most meaningful I had experienced.

I would (and already have) whole-heartedly recommended The Gallery Dental and Implant Centre for the provision of veneers or implants, and also for hygienist work too.

I have received so many positive comments already about my ‘new teeth’, and the confidence in my smile has returned. I am so happy with them, I think they are perfect.

Dr Balaji and his team are very professional and friendly, and I would not hesitate in recommending The Gallery Dental and Implant Centre to anybody who may need services of this kind. I actually cannot think of any way in which the surgery could be improved.

In addition to Dr Balaji it must be noted that his team are an exceptionally friendly bunch, I almost feel like I am part of the team, and this is due to their obvious enjoyment of their jobs and their willingness to help – not to mention their outgoing friendliness too.


The Gallery Dental and Implant Centre have

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